We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at refunds@rockyourschool.co. Please note that returns will need to be sent to the following address:

 

Rock Your School, LLC

1 Timber Rdg

Rochester, IL 62563

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@rockyourschool.co.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
We accept exchanges up to 30 days after delivery, if the item is unused and in its original condition. The customer is responsible for the shipping costs both ways. 


Refunds
We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We will refund, in-store credit, the full order amount minus the shipping costs for the return. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 


If more than 15 business days have passed since we’ve approved your return, please contact us at support@rockyourschool.co.